How to solve error 929 with Oki C9650, C9850 and Xerox 7400

The message "Power Off/On 929:error" means there is an error from the waste toner transfer motor lock. This message appears on these models: Oki C9650, C9650dn, C9650hdn, C9650hdtn, C9650n, C9850, C9850n, C9850dn, C9850hdn, C9850hdtn, Xerox Phaser 7400DN 7400DNZ 7400NZ 7400VN 7400VDN 7400VDT 7400VDX 7400VDXE.


Solution 1:

• Reinstall the waste toner transfer

Solution 2:

• Replace the waste toner motor

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How to solve Service Call 169: error with Oki C9650, C9850

The message "Service Call 196: error" is an error from the upper side thermistor.


Solution 1:

• Power off and on the printer

Solution 2:

• Power off
• Umplug the power cable
• Wait ten minutes
• Plug in the power cable
• Power on the printer

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How to reset drum on OKI C5650

MAJ 27/07/15

Here is two procedures to reset the drum counter on OKI C5650:


Solution 1:

• Turn the machine on while pushing and holding "Up" and "Down button at same time.
• Menu window will show "Oki User"
• Scroll to " Engine DialogMode" and push Enter button.
• "Diagnostic Mode xx.xx.xx S-Mode" is indicated.
• Scroll to "NV-Ram initial"  and push ENTER.
• Screen shows "NV-Ram- Initial Table 1".
• Push "Online" and "Enter" Buttons simultaneously and Hold for 10 seconds after you see "Executing Reset" in menu window.
• Restart printer.

Solution 2 (if solution 1 does not work):

• Replace the chip on the drum:

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