How to solve ghosting image or shadow printing on Samsung CLX-3175 CLP-310 CLP-315 printers

MAJ 15/11/16

Solution 1: clean the tranfer roller:

Solution 2:

• Remove the drum and rotate the roller (a complete tour in one direction and then a complete tour in the other direction).

Solution 4:

• The cartridge belt may be defective (JC96-04840A or JC96-04840C )

Solution 5:

• Replace the drum (CLT-R409)

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Locate photo interrupter on Samsung CLX-3170, CLX-3175 series

Here are the three places where you can find the photo interrupter 0604-001095 (or 0604-001415) in Samsung CLX-3170 and CLX-3175 printers:


Below the cover middle:

the cover middle

 Under the cover: the photo interrupter is the number 4

In the fuser:

The photo interrupter is the number 21:

In the scan unit:

The photo interrupter is at number 2

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How to solve "System Error Cycle Power" on Samsung printers

Message System Error Cycle Power appears on these printers: SCX-4828FN, SCX-4826, CLX-3170, CLX-3175...


Solution 1:

• Check the USB cable
• Plug the USB cable on another computer's port.

Solution 2: the problem comes from the fuser.

• Switch off the printer for 5 minutes.
• Switch on.
• If the error is still here: the fuser must be replaced.

Part number of some Samsung fusers:

• CLX-3170 series: JC96-04780A, JC96-05491A
• CLX-3175 series: JC96-04780A, JC96-05491A
• SCX-4828 series: JC96-05132A

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Error message "scan unit open or paper jam 2" on Samsung printers

This error could appears on Samsung CLX-2160, CLX-3175, CLX-3185, ...



Solution 1:

• Open and close the front cover. The jammed paper is automatically ejected from the machine. 
• Gently pull the paper out of the output tray. If there is no jammed paper or if there is any resistance when you pull, stop and go to the next step. 
• Lift the scan unit. 
• Holding the inner cover open, carefully take the jammed paper out of the machine. 
• Lowering down the scan unit gently and slowly until it is completely closed. The inner cover will be closed automatically by the scan unit closed. Be careful not to pinch your fingers! If there is any resistance and the paper does not move when you pull or if you cannot see the paper under the scan unit, continue to the next step. 
• Open the rear cover. 
• If you see the jammed paper, pull it straight up. 
• Close the rear cover. 
• Printing automatically resumes. 

Solution 2:

• If there is no debris or other foreign object in a sensor, it could still be something to small for you to see. 
• Try blowing out all those areas with a can of compressed air. 

Solution 3:

• Make sure the sensors are not just "stuck" in the wrong position. Sensors are spring-loaded and so should pop back to the detent position when pushed the opposite direction with a small pencil or ice pick. 

Solution 4:

• Verify that the scan unit (or automatic document feeder) cover is completely closed. 

Solution 5:

• Replace or clean the rollers.

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